FAQ
The useful answers.
Know what you’re getting. Then get back to what matters.
Preorder Lock InWhat exactly is Cognival?
Cognival is a cultural performance brand for people who want focused work and a full life after it. Lock In is our first product: a caffeine-free mango and passionfruit mental performance supplement drink mix made for the start of a demanding work block.
What is Lock In?
Lock In is a caffeine-free, sugar-free drink mix supplied as 20 single-serve sachets. Each sachet contains only 18 kcal and combines eight labelled active ingredients in one mango and passionfruit formula.
When and how should I take Lock In?
Mix one 7.8g sachet with 350–400ml of cold water before a demanding work block. Do not exceed one sachet per day and follow the final product label.
Does Lock In contain caffeine or sugar?
No. Lock In is caffeine free and sugar free, with only 18 kcal per sachet. You can read the active stack and open the full ingredient declaration on the product page.
What does the first-batch preorder include?
One preorder includes a pouch of 20 mango and passionfruit sachets. The UK reference price is £39.99, compared with the planned £49.99 public price, plus tracked delivery. Stripe shows the single supported checkout currency selected for your location before payment.
When will my preorder dispatch and how will I track it?
The first Lock In batch is expected to dispatch by 30 September 2026. Confirmation, preparation updates and direct carrier tracking are sent to the email used at Stripe Checkout.
What if my address changes or I have an order problem?
Contact Cognival using the email used at checkout and include your Stripe reference. We will help update eligible delivery details before dispatch or investigate the order. Statutory rights remain unaffected.
What is Cognival Day 1s?
Day 1s is a one-time £79 founding membership limited to the first 100 people in Cognival. Members receive launch benefits, earlier access to selected releases and priority for selected gatherings. A limited-edition Day 1s T-shirt is included.
How do I choose my Day 1s T-shirt size?
After joining, we send a measurement guide and secure size selector to the checkout email. The included T-shirt is expected to dispatch within 30 days after size confirmation.
Still unsure?
Ask before the drop.
Formula, delivery, Day 1s or anything else: send it to the same inbox.